White screen when in app

Once we have connected to the Tellos wifi, we get the bar across the top with battery life, etc… but below that there is nothing but a white screen with a black bar with rounded corners. No block menu on the left side, no code, nothing. If we click on the 3 horizontal bars in the upper right hand corner, we get options, but nothing happens when we click on any of the options. We have wiped the iPad and reinstalled and same thing happens. We can connect to https://dev.droneblocks.io/ through the browser when on our wifi network, but not when connected to the Tellos wifi. Any suggestions?

Hi, I just uninstalled DroneBlocks and reinstalled from the iOS app store. One thing that is necessary is that when you first open DroneBlocks make sure to be connected to your wifi network. Do not try to open DroneBlocks when connected to Tello. We need to download our blocks from the server so that should happen first and after that you can connect to Tello. If that doesn’t address the issue please let me know and we can take it from there. Thanks and good luck!